Over the last year, a group of residents in Chester Hills has raised allegations against the builder related to water, electricity, and other services in the society. At the same time, many genuine buyers are happily living in their homes, paying their charges, and sharing positive experiences through customer testimonials and videos on Chester Hills’ official channels.
Chester Hills is a large residential community, and like any professionally managed project, it runs on fixed costs such as security, maintenance staff, common area lighting, lifts, waste management, and infrastructure upkeep. These services cannot continue smoothly if maintenance charges remain unpaid for long periods.
Why did water and electricity become an issue?
From the builder’s side, the core problem is long‑term non‑payment of maintenance by some residents. Many of these residents have reportedly not paid maintenance for around 1 to 1.5 years, even though they continue to use all common facilities and services inside the gated society. When the builder’s team requested payment of long‑pending dues, instead of clearing the payments or opening a proper dialogue, a section of residents started opposing the demand.
In any RERA‑registered project or professionally run society, maintenance is not optional but essential to run lifts, pay staff, and keep services going. When a group refuses to pay for such a long time, it creates a financial burden on the project as a whole and indirectly affects those responsible residents who pay on time. This is the context in which disputes about water and electricity started, and the builder views these as consequences of prolonged non‑payment rather than arbitrary action.
Builder’s stand on “false cases” and negative PR
According to the builder’s understanding, many of the complaints and cases being circulated are not about structural defects or fraud but mainly arise from the same issue: refusal by some residents to clear long‑pending maintenance dues. Instead of resolving payments, the dispute has shifted into a legal and media battle, with allegations framed in a way that paints the builder in a negative light.
The builder’s side believes that a small group with this agenda is trying to put pressure by filing multiple complaints and promoting one‑sided stories through certain local channels and social media handles. These outlets, which may include small or less‑known platforms, often publish only one version of events without sharing the complete financial context of unpaid dues, existing amenities, and customer satisfaction from other residents. As a result, people who only see these clips or short posts may get a misleading picture of the overall situation at Chester Hills.
What about “paid news” and social media campaigns?
In today’s digital age, it is very easy to create negative PR using short videos, sensational headlines, and social media campaigns. The builder’s viewpoint is that some parties are using such tactics to build pressure and gain benefits they are not entitled to, such as free maintenance or waivers on long‑pending dues.
These campaigns can give the impression that the entire project is in crisis, even though many families are quietly living their normal lives, using the club, lifts, security, and other services, and are regularly paying their dues. On official platforms like the Chester Hills YouTube channel and social pages, you will find real customer testimonials and walkthroughs that show the actual living environment, amenities, and security features that exist on the site.
Registry and legal ownership status
Another concern often raised online is about registry and legal ownership. From the builder’s side, the position is that registries for many units in Chester Hills have already been completed, and remaining units are in different stages of processing as per standard procedures with the revenue and registration authorities.
In any large hill project, registry and mutation can take some time because of documentation, loan processing, and individual buyer readiness. However, the fact that a significant number of buyers already have registered properties indicates that the project is recognized and processed through official government channels. Buyers who have completed their payments and complied with documentation norms are able to move ahead with registration in the normal course.
Chester Hills reputation and customer experience
Chester Hills has positioned itself as one of the leading residential developments in Himachal Pradesh, with RERA registration, green‑building features, and a full range of amenities like security, firefighting systems, club facilities, and landscaped areas. Over the years, many customers have shared positive experiences of living and investing here, which can be seen in customer testimonial videos and independent property walkthroughs on YouTube.
These testimonials show real residents talking about security, maintenance, views, and lifestyle, offering a very different picture from the negative clips circulating on some channels. For a balanced view, it is important for any prospective buyer to look at both: the official Chester Hills content and independent testimonial videos, along with any publicly available regulatory information such as RERA details.
Message to genuine buyers and investors
From the builder’s perspective, the advice to genuine buyers is simple: do not get trapped in partial narratives or agenda‑driven content. Before forming an opinion, visit the site, talk to existing residents who are satisfied, check RERA registration details, and watch full customer testimonial videos on the ChesterHills YouTube channels and partner property channels.
Every large project can have disputes with a small group of residents, especially around payments and society rules, but that does not define the entire development or its long‑term value. Chester Hills continues to function as a gated community with ongoing maintenance, security, and amenities for paying residents, and registries for many units are either completed or under process as per law.
Final word from the builder’s side
The builder’s position is that Chester Hills remains a reputed, RERA‑registered project in Himachal Pradesh, designed to offer a modern, secure lifestyle in the hills. The present controversy, in their view, is largely driven by a group that has not paid maintenance for long periods and is using legal and media pressure to avoid their financial responsibilities.
Prospective buyers are encouraged to focus on facts: on‑ground construction quality, legal registration status, long‑term residents’ testimonials, and the overall track record of the developer across projects. By doing a balanced due diligence instead of believing every negative clip shared online, you can take a confident, informed decision about purchasing a home in Chester Hills, Solan

Join The Discussion